CHRISTMAS20 for 20% discount on your first order!
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Find answers to commonly asked questions about our products and services
Showing 24 questions
To place an order: 1. Browse products and add items to your cart ...
You can cancel your order before it's shipped: - Go to "My Orders" secti...
Track your order easily: - Check your email for tracking details ...
If your order is delayed beyond the estimated delivery date: - Check tra...
We accept multiple payment methods: - Credit/Debit Cards (Visa, Masterca...
Yes! COD is available with these conditions: - Available for most locati...
Absolutely! Your payment security is our priority: - All payments proces...
Don't worry! Here's what happens: - If payment fails, amount is usually ...
Yes! Free shipping on orders above ₹1499 - Standard delivery: 3-7 busine...
Delivery timelines: - Metro cities: 3-5 business days - Tier 2 c...
Yes, but only before the order is shipped: - Contact us immediately at +...
If delivery attempt fails: - Courier will try 2-3 times over 3 days ...
7-day return policy from date of delivery: - Products must be unused and...
To return a product: 1. Email [email protected] or call +91 84000...
Refund timeline by payment method: - Credit/Debit Card: 5-7 business day...
Return shipping costs: - Defective/Wrong items: We pay return shipping ...
Yes! All products are 100% authentic: - Sourced directly from authorized...
Choosing the right product: - Read detailed product descriptions ...
Yes! We ensure: - Minimum 6 months shelf life on delivery - Expi...
Absolutely! Get personalized recommendations: - Chat with our wellness e...
No, you can checkout as guest, but creating account has benefits: - Trac...
To reset your password: 1. Go to login page 2. Click "Forgot Pas...
Yes! Update your details: - Go to "My Profile" section - Click "...
To delete your account: - Email us at [email protected] -...
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Response time: Within 24 hours • Mon-Sat: 9 AM - 6 PM IST
